As an apology on the disruptive final moments of Super Bowl LII last Sunday, Hulu is providing a one month free Live TV service to its customers. An email was sent to all the eligible customers stating that their one-month free subscription would be credited automatically for free. In the meanwhile, Hulu will investigate the reason behind the disruption caused during the live stream.

Customer’s Feedback on Hulu Super Bowl LII Stream

All the users who experienced this issue had flocked to the internet to register their complaint with the customer support. They cited a variety of messages that included “rights restrictions” to ‘”no content available”. As far as Hulu’s comments are concerned, they had stated that only a small percentage of people were affected by this issue. How many people and which markets were affected, the live streaming company didn’t tell anything about that.

The Company Statement

In this regards, Hulu has just released an apology statement that was as follows. “We know this is an unacceptable experience for those viewers, and we sincerely apologize for the interruption”.